If you are not satisfied with your purchase, you may return any unworn product with all tags attached and in the original bag and in original condition, within 60 days of the delivery date for a refund or exchange. If the product is not in re-saleable condition, the return may either be denied and returned back to you, or able to only receive a partial store credit depending on our discretion.
Refunds will be issued in the same manner payment was made. Please allow for 7-10 business days from the time the return was received for your return/refund to be processed. Shipping fees are not refundable unless Thermal.Clothing has determined that there was an error on our part. If you have inadvertently been sent the wrong product or you received damaged merchandise, please notify us immediately so that we can rectify the problem.
Please return product in a shipping container that will prevent the product from being damaged.
Please send your return via a traceable method to:
945 Radio Rd
Little Egg Harbor, NJ 08087
Please Note: Now that we are entering the holiday shopping season, we will be extending our return window for all orders placed between October 1st and December 31st. Order placed within this window will be eligible for return until February 28th.